Frequently Asked Questions

How do I register for a Brand Ambassador Event?

In order to participate in any event (even if you have participated in prior Events) Vendor must fill out an application for each Event specifying the details of your requested participation in the Event and send in the required payment. Exact dates, prices and instructions are listed on the Application for each Event. When and if Vendor’s Application is accepted, Vendor will be notified via email. Additional details relating to the Event(s) can be found in the Vendor FAQ.

 

How do I pay for a Brand Ambassador Event?

Upon agreeing to attend an event, a binding agreement and invoice will be sent via email. Brand Ambassador Select uses the online secure payment system Square. Please note that no booth or space is reserved until we receive payment IN FULL via Square.

 

When will I receive set up info?

Set up for all events will be emailed 1 week prior. If you do not receive the email, please check your spam folder. If you do not see the setup information in your inbox or spam, please contact your BA Select sales rep via phone or email ASAP.

 

What does Brand Ambassador Select provide?

For outside events, you are responsible for your own tent, table, and chairs. Please note once accepted, Vendor will be assigned a designated spot. Vendor is responsible for bringing all fixtures and decoration to define your space. For inside events, we provide 1 table (round or rectangle depending on event space), 2 chairs and table cloth per table.

 

What if my I need to cancel on Event day?

By Vendor: If Vendor needs to cancel, they must notify Brand Ambassador Select by email to felicia.luca@brandambassadorselectcom. If cancellation notification is received within 48 hours of payment, Vendor will receive a full refund. If Vendor cancels after 48 hours of payment, Vendor will not receive a refund. By cancelling, Vendor forfeits their spot at the Event. There will be no refunds, under any circumstances, after the Event is over. Please see agreement for cancellations by Brand Ambassador Select.

 

Are all Brand Ambassador Events “all weather”?

All our events are rain or shine. Whether or not to cancel or reschedule an event is solely up to the management of the venue. In the case of a major weather situation, everyone's safety is our #1 priority.

 

How can I promote the event I am attending?

We will gladly send you promotional flyers to physically distribute or post on your website and/or social media outlets. You may also make product posts on the page and tag Brand Ambassador Select and the event in posts that you would like us to share on Instagram®. Word of mouth is also an amazing promotional tool!